Over the last decade there has been a dramatic change in the HR function in terms of processes, business alignment, data management, and technology deployment. As employee-centric organizations look to improve the employee experience and effectiveness of the HR function, a unified Human Capital Management (HCM) system provides a terrific opportunity. With the sudden onset of the COVID-19 Pandemic, it was clear Green Lawn Fertilizing/Green Pest Solutions needed to upgrade our HR technology to ensure business continuity. The HR functions relied on a combination of multiple disconnected legacy systems, paper forms and spreadsheets. The business utilized manual tracking and printed check lists for compliance. Each process functioned but were independent of each other, full of redundancy and extremely labor intensive. Moving the business to a Human Capital Management (HCM) system enabled us to automate processes and bring them under one unified system. In the process, we discovered the many other ways an HCM would support the team and transform the business. In this session, Mike Heiner, vice president of human resources, and Josh Willey vice president of operations, will walk you through: • Evaluation of 10 HCM’s and the final selection process • Integrations and legacy systems • Recruiting, screening and onboarding functionality • Time & Attendance & Payroll • Employee Benefits Administration • Embedded Learning Management Systems (LMS) for associate development • Performance Management • User adoption and The Service Experience • Enhanced Communication and Associate Engagement tools • Skills Tracking • Document Management