Participants will learn what high-performing benchmark companies are achieving, how they’re achieving it, and how technology investments are reaping big returns. 1. Five keys to high-functioning, high performing companies 2. Three KPIs that show why their margins are high and where they’re investing 3. How to address the labor and talent drought with technology right now 4. How software becomes the system of record and basis for analysis and expertise 5. How to drive individual performance on the critical path: P&L > KPI > Dashboard > Practice > Behavior 6. Introduction to “Aspire metrics” 7. Five strategies you must embrace for 2020